The First Step in Developing a Service Blueprint Is ____________

question 25

Multiple Choice

The first step in developing a service blueprint is ____________.

• A)to reach a consensus on which activities are more important than others
• B)to identify all the key activities involved in creating and delivering the service
• C)to identify the links between a set of alternative service possibilities
• D)to identify the key employees who will be enacting the service blueprint
• E)to identify the key customers who will be participating in the service

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Definitions:

Remove

To take away or eliminate something, which can include a medical procedure for taking out a foreign object or diseased tissue from the body.

Restrained

The condition of being physically restricted or limited in movement, often for safety or medical reasons.

Nurse

A healthcare professional trained to care for people who are sick or injured and to support health maintenance and recovery.

Assessment

The process of evaluating or measuring a specific factor or factors, often used in contexts like health, education, or project management.