A Good Example of a Service Poka-Yoke Is a Surgeon

question 21

True/False

A good example of a service poka-yoke is a surgeon whose surgical instrument trays have indentations for each instrument.

---

Definitions:

Consumption

The use of goods and services by households, which involves the selection, purchase, use, maintenance, and disposal of products.

Electronic Meetings

Meetings conducted using technology such as video conferencing or webinars to connect participants from different locations in real-time.

Group Rapport

The harmonious relationship and understanding among members of a group, fostering a sense of trust, belonging, and cooperativeness.

Consensus

A general agreement or shared understanding among members of a group.