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List the Six Options for Service Delivery Three Natures of Interaction

question 15

Essay

List the six options for service delivery three natures of interaction between the customer and service organization; two availabilities of service outlets) and provide an example of a service that falls into each category.


Definitions:

Fund-Raising

The process of gathering voluntary contributions of money or other resources, typically for non-profit organizations.

Public Relations

A form of communication management that seeks to influence the feelings, opinions, or beliefs held by customers, prospective customers, stockholders, suppliers, employees, and other publics about a company and its products or services.

Societal Promotions

Marketing activities aimed at promoting social causes or contributing to societal goals rather than focusing solely on direct sales.

Compulsory Licence

A directive by the Commissioner of Patents requiring the patentee to license others to produce a product for the general benefit of the public.

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