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If a trial balance is not in balance (the Debit and Credit columns are not equal) ,a logical first step is to
Consumer Traits
Characteristics or properties that consistently influence the way individuals select, purchase, and use goods and services.
Exchange Theory
A theoretical framework positing that social behavior is the result of an exchange process aiming to maximize benefits and minimize costs.
Sales Interaction
The process and dynamics of communication between a salesperson and a prospective or current customer, aimed at promoting or selling a product or service.
Purchase Cycle
The sequence of stages that customers go through from recognizing a need, considering a purchase, making the purchase, and post-purchase behavior.
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