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How does total size of expenditures in a third-part payer market compare to the total size of expenditures in a market with no third-party payer?
Customer Expectations
The standards or criteria that consumers believe a product or service should meet, affecting their satisfaction and loyalty.
Customer Dissatisfaction
The negative feelings or reactions customers have when their expectations or needs are not met by a product or service.
External Source
An entity or information that originates from outside an organization or research study.
Reference Source
Materials or resources used to obtain information or data to support arguments, theories, or ideas.
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