Performance Reports Help Managers

question 12

Multiple Choice

Performance reports help managers:

• A) use management by exception and effectively control operations.
• B) decide whether a cost, profit, or investment center framework is appropriate.
• C) design their organizational hierarchy.
• D) pinpoint trouble spots.
• E) use management by exception and effectively control operations and pinpoint trouble spots.

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Definitions:

Out-Group Homogeneity Bias

The perception that members of an out-group are more similar to each other than they actually are or compared to the members of the in-group.

Hypothetical Elderly

A constructed scenario or population involving older adults used to explore theoretical outcomes or behaviors.

Belief Perseverance

The persistence in holding onto beliefs even in the face of evidence to the contrary.

Fundamental Attribution Error

The tendency for people to over-emphasize personality-based explanations for behaviors observed in others while underestimating the influence of situational factors.