The Process of Encouraging and Authorizing Workers to Take Appropriate

question 11

Multiple Choice

The process of encouraging and authorizing workers to take appropriate initiatives to improve the overall firm is commonly known as:

• A) planning and control.
• B) employee empowerment.
• C) personnel aggressiveness.
• D) decision making.
• E) problem recognition and solution.

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Definitions:

ROI

Return on Investment, a financial ratio indicating the profitability of an investment relative to its cost.

Combined ROI

A metric that calculates the total return on investment from multiple investments or business units combined.

Residual Income

The amount of income that an individual or company has after all personal debts and expenses have been paid.

Investment Opportunity

A financial asset or venture that is expected to yield returns or profits in the future.