Essay
Iles Industries is a division of a major corporation. The following data are for the latest year of operations: 
Required:
What is the division's residual income?
Understand the contributions of major theorists to the development of learning theories, including Pavlov, Skinner, Watson, Thorndike, Bandura, and Rescorla.
Explain the process and applications of operant conditioning, including reinforcement and punishment mechanisms.
Recognize patterns of stimulus generalization and discrimination in classical conditioning.
Comprehend the concept of observational learning and its factors as defined by Bandura.
Definitions:
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