One of the Results in Using Balanced Scorecards Is a Shift

question 53

Multiple Choice

One of the results in using balanced scorecards is a shift from a focus on financial results to a focus on:

• A) maximizing market share.
• B) minimizing budgetary slack.
• C) eliminating fraudulent behavior.
• D) increasing customer satisfaction.

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Definitions:

Mixers

Devices used for blending ingredients together, commonly found in cooking, baking, and cocktail making.

Diseconomies of Scale

A condition in which a firm’s average costs increase as production increases.

Returns to Scale

The change in output as a result of proportionately changing all inputs in the production process, indicating increasing, constant, or decreasing returns.

Marginal Cost

An uplift in the sum total of costs incurred by producing another unit of a product or service.