Social CRM Does Not Retain Any of the Tenets of CRM

question 1

True/False

Social CRM does not retain any of the tenets of CRM 1.0.

---

Definitions:

Status Group

A segment of society that shares similar prestige or honor, distinguished by their lifestyle, affiliation, or lineage, influencing social hierarchy.

Social Rank

A position within the social hierarchy of a society that is determined by factors like wealth, occupation, education, gender, age, and race.

Taste

Refers to the individual preference or inclination towards certain experiences, such as flavors, fashion, art, or literature.

Distribution Of Opportunities

Distribution of opportunities involves how chances for education, employment, and social mobility are spread across different groups in society, often reflecting underlying social and economic structures.