Using the Fiscal Year 2017 Estimates, the Largest Component of State

question 180

Multiple Choice

Using the fiscal year 2017 estimates, the largest component of state and local revenue is the

• A) individual income tax.
• B) corporate income tax.
• C) revenue from the federal government.
• D) sales, excise, and gross receipts taxes.

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Definitions:

CRM Program

A strategy and software system designed to manage a company’s interactions with current and potential customers, aiming to improve business relationships.

Lifetime Value

The total revenue a business can expect from a single customer throughout the duration of their relationship.

Customer Equity

The total combined customer lifetime values of all the company’s customers, representing the financial value of the customer base.

Customer Service Strategy

A plan designed to improve how a business interacts with its customers, aiming to enhance satisfaction and loyalty.