Some Companies Are Having Their Technical Support Calls Answered by People

question 30

Multiple Choice

Some companies are having their technical support calls answered by people located in India. This is an example of

• A) a factor that shifts the supply of labor curve in the U.S.
• B) insourcing.
• C) outsourcing.
• D) a change in the demand for the final product that labor produces.

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Definitions:

Side Effect

Unintended and usually adverse effects of a drug or medical treatment, distinct from the desired effect.

Antipsychotic Drugs

Medications that are used to treat symptoms of psychosis such as delusions and hallucinations, commonly found in schizophrenia and bipolar disorder.

Schizophrenia

Severe psychological disorder characterized by highly disordered thought processes; individuals suffering from schizophrenia may be referred to as psychotic because they are so far removed from reality.

Major Depressive Disorder

A mental health condition characterized by persistent feelings of sadness, loss, or anger that interfere with daily activities.