A Credence Good Is a Product

question 300

Multiple Choice

A credence good is a product

• A) with qualities that consumers lack the expertise to assess without assistance.
• B) that emphasizes the features of its product.
• C) with characteristics that enable an individual to evaluate the product's quality in advance of a purchase.
• D) that an individual must consume before the quality can be established.

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Definitions:

Action Learning

Training in which teams get an actual problem, work on solving it and commit to an action plan, and are accountable for carrying it out.

Behavior Modeling

A training method that involves observing, learning, and then imitating the behavior of others to acquire new skills or behaviors.

Instructional Design

A process of systematically developing training to meet specified needs.

Needs Assessment

The process of evaluating the organization, individual employees, and employees' tasks to determine what kinds of training, if any, are necessary.