An Important Part of the Customer Service Responsibilities of a Cable

question 28

Multiple Choice

An important part of the customer service responsibilities of a cable company relates to the speed with which trouble in service can be repaired.Historically,the data show that the likelihood is 0.75 that troubles in a residential service can be repaired on the same day.For the first five troubles reported on a given day,what is the probability that: Fewer than two troubles will be repaired on the same day?

• A).6328
• B).0010
• C).0156
• D).0146

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Definitions:

Improving Your Reading

Involves techniques and practices aimed at increasing the speed, comprehension, and retention of written material.

Technical Terms

Specialized vocabulary associated with a particular field or area of expertise, often requiring specific knowledge to understand.

Outlining Reading Assignments

The process of breaking down reading materials into a structured summary to enhance understanding and retention.

Studying With A Group

The practice of learning or revising academic material by interacting with peers in a collaborative environment.