An Important Part of the Customer Service Responsibilities of a Cable

question 35

Multiple Choice

An important part of the customer service responsibilities of a cable company relates to the speed with which trouble in service can be repaired.Historically,the data show that the likelihood is 0.75 that troubles in a residential service can be repaired on the same day.For the first five troubles reported on a given day,what is the probability that: At least 3 troubles will be repaired on the same day.

• A).1035
• B).0376
• C).9624
• D).8965

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Definitions:

Principal Payment

The portion of a loan payment that goes towards paying down the original amount borrowed, as opposed to interest.

Installment Note

A debt instrument that requires a series of payments over time, including interest and principal.

Annual Payment

A recurring payment made once a year, often related to loans, insurance policies, or subscriptions.

Cash

Currency and other items that are accepted by banks for deposit and are readily available for use.