An Important Part of the Customer Service Responsibilities of a Cable

question 35

Multiple Choice

An important part of the customer service responsibilities of a cable company relates to the speed with which trouble in service can be repaired.Historically,the data show that the likelihood is 0.75 that troubles in a residential service can be repaired on the same day.For the first five troubles reported on a given day,what is the probability that: At least 3 troubles will be repaired on the same day.

• A).1035
• B).0376
• C).9624
• D).8965

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Definitions:

Crossover Point

A point in finance where two or more rates or options meet and either the advantages or disadvantages of one equals the other.

Mutually Exclusive

Refers to a situation where the occurrence of one event precludes the occurrence of another event in a scenario.

Independent Project

In project management, a project that does not depend on the acceptance or completion of other projects.

Mutually Exclusive Projects

Investment opportunities such that if one is chosen, the others must be rejected.