AT&T's financial statements for the 2010 and 2009 fiscal years contained the following information: 
In addition, the statement of cash flows disclosed bad debt expense of $1,334 million in 2010 and $1,762 million in 2009.
Required:
1. Determine the amount of actual bad debt write-offs made during 2010.
2. Determine the amount of cash collected from customers during 2010.
3. Compute the receivables turnover ratio for 2010
Definitions:
Marine Sediments
Deposits of organic and inorganic particles that accumulate on the ocean floor.
Denitrification
The conversion of nitrate (NO3) to nitrogen gas (N2) by certain bacteria (denitrifying bacteria) in the soil; part of the nitrogen cycle.
Ammonification
The conversion of nitrogen-containing organic compounds to ammonia (NH3) by certain soil bacteria (ammonifying bacteria); part of the nitrogen cycle.
Nitrogen Fixation
The conversion of atmospheric nitrogen (N2) to ammonia (NH3) by certain bacteria; part of the nitrogen cycle.
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