Customer Feedback Provides the Supplier with a Chance to Remedy

question 13

True/False

Customer feedback provides the supplier with a chance to remedy problems that occur and to retain a customer's business.It does NOT give the supplier an early warning of changing customer requirements and preferences.

---

Definitions:

Recognition

The cognitive process of identifying or acknowledging something as previously seen, known, or experienced.

Stored Images

Mental representations or memories of visual information that are retained in the brain and can be recalled or imagined.

Declarative Memory

A type of long-term memory responsible for storing information that can be consciously recalled, such as facts and events.

Semantic Memory

A type of long-term memory involving the capacity to recall words, concepts, or numbers, which is essential for the use and understanding of language.