The Process That Addresses All Aspects of Identifying Customers,creating Customer

question 13

Multiple Choice

The process that addresses all aspects of identifying customers,creating customer knowledge,building customer relationships and shaping their perceptions of the organization and its products is _______.

• A)product development management
• B)supply chain development
• C)customer relationship management
• D)business management

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Definitions:

Television

An electronic device for receiving and displaying images and sound from over the air or via cable, satellite, or internet.

Eating

The process of consuming food to provide nutritional support for the body.

Bowel Resection

A surgical procedure in which a portion of the intestine is removed due to conditions such as cancer, blockage, or disease.

Colostomy

A surgical procedure that creates an opening in the abdominal wall to allow stool to bypass the damaged part of the colon, collected in a bag outside the body.