In the DSM, the Behavior Referred to as Ataques De

question 21

Multiple Choice

In the DSM, the behavior referred to as ataques de nervios is viewed as an example of

• A) paranoid schizophrenia.
• B) panic disorder.
• C) a culture-free syndrome.
• D) a culture-bound syndrome.

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Definitions:

Responsiveness

The ability of a company, system, or individual to quickly and effectively respond to customer requests, market changes, or other demands.

Service Quality

The assessment of how well a delivered service matches the expectations of the customer, often a critical component in customer satisfaction.

Customer Contact Audit

An evaluation of all the points at which a business interacts with its customers to assess and improve service quality and customer experience.

Flowchart

A diagram that depicts a process, system, or computer algorithm, typically using symbols to represent steps and arrows to show the flow direction.