The Purpose of Total Quality Management Is To

question 3

Multiple Choice

The purpose of Total Quality Management is to:

• A) Ensure that the client is getting quality care at top value for money spent
• B) Provide cost-efficient care across all age groups
• C) Provide necessary care to clients in a cost-effective system
• D) Provide efficient systems of primary care

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Definitions:

Intermediaries

Third parties who facilitate negotiation, communication, or transactions between two entities without having a direct interest in the outcome.

Cross-Cultural Negotiations

Negotiation processes that take place between parties from different cultural backgrounds, requiring awareness of cultural norms and values.

Micro Context

Refers to the immediate, small-scale environment or situation in which interactions or processes occur, often affecting outcomes.

Macro Context

The broad, overarching environment or setting that influences and shapes the dynamics of a situation or event.