The Team Approach to Solving Problems and Locating Opportunities for System

question 23

Multiple Choice

The team approach to solving problems and locating opportunities for system improvement involves five steps. The first step is to discover what could be the most important accomplishments of the team and what changes are desirable. The best method of accomplishing step one is to:

• A) Compare job descriptions.
• B) Analyze mission and goals.
• C) Brainstorm.
• D) Develop charts and diagrams.

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Definitions:

Tactile

Relating to or perceptible through the sense of touch.

Visual

Relating to seeing or the ability to see.

Multi-sensory

Involving or using several or many senses simultaneously, such as sight, hearing, smell, taste, and touch, to enhance learning or experience.

Olfactory

Relating to the sense of smell.