Examlex
Typically a systems analysis
Surface Listener
An individual who hears words being spoken but does not fully engage or process the information deeply.
Active Listener
An individual who engages in listening attentively and responsively, demonstrating understanding and empathy towards the speaker's message.
Biases And Filters
Cognitive biases and personal filters through which individuals process and interpret information, affecting perception and decision-making.
Understand Message
The process of comprehending or grasping the meaning or significance of communication.
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