The ICU Staff Has Been Dealing with Several Distractions Over

question 9

Multiple Choice

The ICU staff has been dealing with several distractions over the last week. There was a scheduling error caused by a change in the staffing matrix and miscommunication between management and administration. The staff is also caring for a client whose family has been verbally abusive and threatening. The manager notes an increase in absenteeism with the staff over the past 2 days. To which of these distractions is the absenteeism most likely related?

• A) The staffing dilemma caused by the scheduler
• B) The change in the staffing matrix
• C) The decline in staff morale due to a hostile environment
• D) The miscommunication between management and nursing administration