A Nurse Makes a Medication Error and Notifies the Client's

question 21

Multiple Choice

A nurse makes a medication error and notifies the client's physician. The physician berates the nurse over the phone and states, "You are an idiot." How should the manager deal with this situation?

• A) Tell the nurse to go home for the rest of the day.
• B) Have the nurse call the physician back and demand an apology.
• C) Document the facts of the encounter.
• D) Privately tell the physician that the behavior was bullying.
• E) Confront the physician during rounds and demand an explanation.

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Definitions:

Background Noise

Ambient sound that is present in a scene or environment, which may not be the focus of attention but can affect perception and behavior.

High-pitched Frequencies

Sounds that have a high frequency, typically perceived as having a sharp, often uncomfortable tone.

Oxygen

A chemical element vital to most life forms on Earth, critical for respiration and energy production in cells.

Free Radicals

Unstable atoms or molecules with an unpaired electron, which can cause cell damage and contribute to aging and diseases.