A Certified Nurse's Aide (CNA) Has Been Reported to the Nurse

question 13

Multiple Choice

A certified nurse's aide (CNA) has been reported to the nurse manager for refusing to perform hand hygiene between clients when providing morning care. Which statement by the nurse manager would be the most effective?

• A) "Do you need a class on hand hygiene?"
• B) "Forgetting to perform hand hygiene between clients can spread infection."
• C) "Why do you refuse to perform hand hygiene?"
• D) "If I hear of any more instances of you not performing hand hygiene, I will write you up."

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Definitions:

Insurance Market

The marketplace where individuals or entities can purchase insurance products to transfer risk from themselves to an insurance provider.

Adverse Selection

A situation in which one party in a transaction has more or better information than the other, leading to an imbalance that can result in market inefficiency or failure.

Insurance Premium

The amount of money an individual or organization pays for an insurance policy, providing coverage against specific risks over a defined period.

Expected Loss

a calculation used in finance and insurance to estimate the average financial loss or cost associated with an investment or insurance policy over a period.