The Nurse Manager Identifies a Minor Problem with the Way

question 24

Multiple Choice

The nurse manager identifies a minor problem with the way a staff nurse documents client care. The manager meets with the nurse and discusses the issue, but does not issue a warning. What is the manager's next action?

• A) Report the meeting to human resources.
• B) Enlist the aid of a more experienced nurse to help monitor the documentation.
• C) Record the specific behavioral steps discussed for future reference.
• D) Tell the nurse that failure to comply with steps discussed will result in a written warning.

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Definitions:

Managerial Problem Solving

The process by which managers identify, analyze, and resolve problems that are impeding organizational performance.

Escalation Of Commitment

The phenomenon where people continue to invest time, money, or effort into a failing project due to their prior commitments rather than cut their losses.

Identifying The Problem

The initial step in the problem-solving process which involves recognizing and defining the issue that needs to be addressed.

Dispersed Accountability

The distribution of responsibility and accountability across various levels and sectors of an organization, resulting in shared responsibility.