A Unit Secretary Is Chronically Late Returning from Breaks

question 22

Multiple Choice

A unit secretary is chronically late returning from breaks. The rest of the secretary's work is excellent and he is always helpful and supportive of nurses and client families. The nurse manager has discussed the lateness with him, but it has not stopped. Thinking this might be an attention-seeking behavior, the manager decides to use extinction as a strategy. What should the manager do?

• A) Offer the secretary a free lunch if he can go 1 week without being late.
• B) Ignore the behavior.
• C) Place a large alarm clock in the break room and set it each time the secretary takes a break.
• D) Plan to be away from the secretary's area during his break times.
• E) Tell the secretary that one more late return will result in a written critical incident report.

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Definitions:

Machine-Hours

A measure of the amount of time machines are operated in the production of goods, often used to allocate manufacturing overhead costs.

Job-Order Costing

An accounting practice that tracks the costs associated with a specific job or batch of goods, capturing direct labor, materials, and overhead.

Predetermined Overhead Rate

A rate calculated at the start of an accounting period to allocate overhead costs to products or services produced.

Machine-Hours

The total time that machinery is operating and engaged in production activities during a specified period.