The Nurse Manager Is Reviewing the Previous Month's Budget and Notes

question 2

Multiple Choice

The nurse manager is reviewing the previous month's budget and notes a favorable efficiency variance of the full-time equivalents (FTEs) . Which options may be reasons for this favorable variance?

• A) Greater client acuity
• B) Extravagant use of resources
• C) Understaffing the unit
• D) Low client acuity
• E) Use of agency nurses to supplement staff

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Definitions:

Handle Objections

Refers to the process by which salespeople overcome customer concerns or hesitations regarding a product or service.

No-Need Objection

An objection in which the prospect declares he or she does not need the product and implies the end of the selling effort, but which may actually be either a hidden or a stalling objection.

Clearwater Hampers

A company or brand known for offering gift baskets or hampers, potentially including various food items and gifts.

Corporate Customers

Businesses or organizations that purchase goods or services for use in their operations, as opposed to individual consumers.