The Nurse Has Made Several "Near Errors" in Client Care

question 23

Multiple Choice

The nurse has made several "near errors" in client care in the last 2 months. The nurse manager says, "These are simple errors. You just aren't listening." How could the nurse improve listening skills in this situation?

• A) The nurse should try to think ahead about what the person talking is going to say.
• B) The nurse should hold eye contact with the speaker at all times.
• C) When listening to instructions, the nurse should ask anyone who interrupts to wait a moment.
• D) The nurse should get sufficient time away from work to rest.
• E) The nurse should be careful not to prejudge what the speaker is going to say.

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Definitions:

Racism

Prejudice, discrimination, or antagonism directed against someone of a different race based on the belief that one's own race is superior.

Peer Pressure

The influence exerted by a peer group, encouraging individuals to change their attitudes, values, or behaviors to conform to group norms.

Bullying

Aggressive behavior among school-aged children that involves a real or perceived power imbalance.

Alcohol

A psychoactive substance commonly found in beverages like beer, wine, and spirits, known for its intoxicating effects.