The Nurse Manager Has Decided That the Only Way to Deal

question 4

Multiple Choice

The nurse manager has decided that the only way to deal with an issue is to use coercive power. What strategy is important for this nurse manager to employ?

• A) Administer behavioral warnings in public to alert other staff to the seriousness of the issue.
• B) Reduce punishments for noncompliance after the majority of staff members have complied.
• C) Wait at least 72 hours prior to responding to infractions so as to better control emotions during the meeting.
• D) Investigate to get the facts of potential infractions before responding to them.

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Definitions:

Cognition

The mental action or process of acquiring knowledge and understanding through thought, experience, and the senses.

Survey Research

A research method involving the collection of data from a predefined group of respondents to gain information and insights on various topics of interest.

Wording

The choice and arrangement of words in speech or writing, which can significantly affect communication effectiveness and interpretation.

Cognitive Dissonance

A psychological phenomenon where there is discomfort or distress from holding two conflicting beliefs or attitudes.