A Risk Manager Generally Uses Root Cause Analysis to Investigate

question 23

Multiple Choice

A risk manager generally uses root cause analysis to investigate incidents. What are the likely outcomes of this action?

• A) There is disagreement over the cause of the incident.
• B) There are insufficient resources to make needed changes to prevent similar incidents.
• C) The system or process causing the incident is identified and corrected.
• D) Improvements to the system are widespread.
• E) Sufficient evidence is acquired so that management is comfortable in making needed changes.

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Definitions:

Hypothalamus

A small forebrain structure, located just below the thalamus, that monitors three pleasurable activities—eating, drinking, and sexual behavior—as well as emotion, stress, and reward.

Parietal Lobes

Structures at the top and toward the rear of the head that are involved in registering spatial location, attention, and motor control.

Frustration-Aggression Hypothesis

A psychological theory suggesting that frustration often leads to aggressive behavior.

Aggression

Social behavior whose objective is to harm someone, either physically or verbally.