Consumers Are Prohibited from Disclosing If They Receive Public Assistance

question 35

True/False

Consumers are prohibited from disclosing if they receive public assistance when applying for credit.

---

Definitions:

Goodwill

The value of a business beyond its tangible assets, including its reputation and patronage. Also, a favorable condition and overall atmosphere of trust that can be fostered between parties conducting business.

Negative Message

Communication that conveys a refusal, rejection, or other unfavorable information, often requiring careful wording to maintain goodwill.

Apologies

Expressions of regret for past actions or statements, often used to mend relationships or acknowledge mistakes.

Maintain Goodwill

The ongoing effort to foster positive relationships and perceptions among stakeholders, customers, or within a community.