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What does the Five-Factor Model describe?
Product Marketing Costs
Expenses associated with promoting and selling a product, including advertising, distribution, and sales personnel expenses.
Customer Support Costs
Expenses incurred by a business in providing assistance and service to its customers.
Customer-Sustaining Costs
Expenses involved in maintaining relationships with existing customers, such as service and support costs.
Production Costs
The total expense incurred in the process of creating a product or service, including raw materials, labor, and overhead expenses.
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