The Balanced Scorecard as a Measure of Corporate Performance Has

question 7

Multiple Choice

The balanced scorecard as a measure of corporate performance has been both criticized and lauded. Which is true?

• A)Deviation from a single financial measure, such as EPS, ROA or EVA, in order to focus on the multiple measures of the balanced scorecard may cause management to reduce firm value
• B)Managers can focus on multiple performance indicators simultaneously
• C)Maximizing customer satisfaction maximizes value of the firm
• D)Maximizing employee satisfaction and learning maximizes value of the firm
• E)None of the above

---

Definitions:

Sole Proprietorship

A business owned and operated by a single individual, where there is no legal distinction between the owner and the business entity.

Communist

A political and economic ideology advocating for a classless society, where property and resources are communally owned.

Socialist

Pertaining to a political and economic theory advocating for the means of production, distribution, and exchange to be owned or regulated by the community as a whole.

Political Systems

Political systems refer to the set of formal legal institutions that constitute a government or a state.