According to Expectancy Theory, ________ Represent What Employees Believe Is

question 21

Multiple Choice

According to expectancy theory, ________ represent what employees believe is expected of them on the job.

• A) performance norms
• B) role perceptions
• C) departmental impressions
• D) normative judgments

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Definitions:

Behavioral Approaches

Methods in psychology focused on understanding and changing people's behaviors through techniques such as reinforcement and conditioning.

Cognitive-Behavioral Training

A psychotherapeutic approach that addresses dysfunctional emotions, behaviors, and cognitions through a goal-oriented, systematic process.

Relaxation Training

Techniques and practices designed to reduce stress and anxiety, promoting a state of calmness.

Nicotine Replacement Therapy

A method used to help people stop smoking by providing nicotine in forms other than cigarettes.