Mood Is a Combination of Both

question 88

Multiple Choice

Mood is a combination of both:

• A) who we are and conditions we face.
• B) feelings and personality.
• C) emotions and personality.
• D) emotions and environment.

Identify strategies for establishing common ground with the audience in negative messages.

Recognize the importance of providing reasons and explanations in a respectful and understanding manner.

Know the best practices for structuring the explanation section of a negative message.

Distinguish between effective and ineffective ways to conclude negative messages.

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Definitions:

Contingent Liability

A potential financial obligation that may arise in the future, depending on the outcome of a specific event.

Estimable

Capable of being reasonably estimated or calculated, often used in the context of accounting to refer to expenses or losses.

Reasonably Possible

A term used in accounting and law to describe an outcome that, while not certain, is more than a mere possibility and should be considered or disclosed.

Merchandise Inventory

Goods that are purchased for the purpose of being sold to customers in the normal course of business.