Table 3.4 Ted Is Designing a Training Program for His Company's Sales

question 27

Multiple Choice

Table 3.4
Ted is designing a training program for his company's sales force. His training program must permit quick learning with maximum retention. He has built an interactive computer simulation for sales representatives to practice their sales skills. To evaluate the results of the training,Ted has the sales representatives evaluate themselves, their managers evaluate them, and their peers evaluate them.
-Refer to Table 3.4. The interactive computer simulation incorporates what principle of effective training best?

• A) Participation
• B) Repetition
• C) Feedback
• D) Transfer of training

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Definitions:

Client-Centered Therapist

A therapist who practices a form of psychotherapy focusing on creating a supportive environment where clients can discover their true selves through self-exploration.

Active Listening

A technique of listening that involves paying full attention, understanding, responding, and then remembering what is being said.

Strong Feelings

Intense emotional reactions or attachments to situations, events, or people.

Classical Conditioning

A learning process where a natural response to a stimulus becomes triggered by a previously neutral stimulus through associative learning.