Table 3.4 Ted Is Designing a Training Program for His Company's Sales

question 27

Multiple Choice

Table 3.4
Ted is designing a training program for his company's sales force. His training program must permit quick learning with maximum retention. He has built an interactive computer simulation for sales representatives to practice their sales skills. To evaluate the results of the training,Ted has the sales representatives evaluate themselves, their managers evaluate them, and their peers evaluate them.
-Refer to Table 3.4. The interactive computer simulation incorporates what principle of effective training best?

• A) Participation
• B) Repetition
• C) Feedback
• D) Transfer of training

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Definitions:

Bad-news Messages

Communications that relay unpleasant or unwelcome information to the recipient.

Organizational Pattern

The arrangement or structure of ideas or content within a piece of writing or speech, aiding in clarity and comprehension.

Persuasive Messages

Communications designed to influence the attitudes, beliefs, or behaviors of others through argumentation, evidence, and appeals to emotion.

Organizational

Relating to the structure or coordination of the activities of a group or entity in order to achieve goals efficiently.