In Situations Where Information Is Lacking or Inaccurate, ________ Can

question 5

Multiple Choice

In situations where information is lacking or inaccurate, ________ can overcome resistance to change.

• A) imposing the required changes
• B) negotiating an agreement about other aspects of work
• C) involving employees in the process of making change
• D) educating employees and communicating with them

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Definitions:

Personality Styles

Refers to the characteristic patterns of thoughts, feelings, and behaviors that make a person unique.

Free Association

A psychoanalytic process in which the patient speaks freely to reveal unconscious thoughts and feelings.

Resistance

The refusal to accept or comply with something; the attempt to prevent something by action or argument.

Terrible Experience

An event or situation that is extremely distressing, traumatic, or horrifying to an individual.