When Royal Dutch Shell Brought Its Managers Together to Discuss

question 41

Multiple Choice

When Royal Dutch Shell brought its managers together to discuss the problem of encroaching competition in order to plan a response, Shell was ________ in order to bring about organizational change.

• A) fully incorporating employees in change efforts
• B) developing a cognitive oriented organization
• C) creating a sense of urgency and importance
• D) generating discomfort with the status quo

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Definitions:

Effort

The amount of work or energy expended towards the accomplishment of a task or objective.

Additional Interest

Interest that accrues in addition to the regular interest, often due to late payments or changes to agreed terms.

Borrow

The act of obtaining or receiving something with the intention of returning it or its equivalent.

Pay Back

A financial metric used to evaluate the time required to recoup the cost of an investment, gauging its profitability.