Table 15.1 As the New General Manager of a Regional Cable Service

question 101

Multiple Choice

Table 15.1
As the new general manager of a regional cable service, Joe is studying the formal configuration of groups and individuals in respect to the allocation of tasks, responsibilities, and authority within the cable company. He notices that there are numerous layers of people between the cable installers and technicians and himself as general manager. He thinks this is because of the high degree of specialization in the company. Everyone seems to have very narrowly defined jobs. Joe decides he wants fewer layers of employees and for each manager to have responsibility for more employees. He reduces the number of managers from 10 to 3. As a consequence, each manager will make of his/her own decisions and rely less on Joe.
-Refer to Table 15.1. Joe's eliminating of management layers resulted in:

• A) a greater division of labor.
• B) decentralization of decision-making.
• C) more line positions.
• D) small spans of control.

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Definitions:

Trauma Assessment

The process of evaluating an individual's psychological response to a deeply distressing or disturbing event.

Narrative

A narrative approach refers to the method of therapy that emphasizes the importance of the stories people construct and their role in shaping behavior and experience.

Parental Function

The roles and responsibilities assumed by parents in the development, care, and emotional support of their children, which can include aspects of nurturing, protection, and guidance.

Therapy-Interfering Behaviors

Behaviors exhibited by clients that disrupt or impede the progress of therapy.