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Table 10.4
B.F.E., Inc. has to assign several problems to different groups. In the first case, the group consists of a number of experts who have offices across the country and have difficulty getting together. The problem they are working on is a problem that needs to be solved over the next six to nine months. In the second case, management is concerned that people might be intimidated by their leaders. The team is located in the same building as the corporate headquarters. Genuine consensus is important, and a trained facilitator is available to lead the group. In the third and final situation, management has observed that the people selected to participate seem hesitant to do so. Plus, the lengthy nature of the work to be done means new people will need to be added to the group periodically. Time is not an issue.
-Refer to Table 10.4. The best problem solving approach for the second case would be:
Organizational Learning
The process by which an organization improves and evolves by acquiring new knowledge, understanding, and skills.
Leader Influence
The capacity of individuals in leadership positions to affect the behavior, attitudes, or development of their team or organization.
Direct Behaviors
Actions that are straightforward and clear in their intention or aim, without ambiguity.
Strategy and Programs
Refers to the planned set of actions and initiatives aimed at achieving specific organizational goals.
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