The Most Important Attributes (Of Customer Service) Should Be

question 21

True/False

The most important attributes (of customer service) should be:
high quality and
on-time delivery.

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Definitions:

Standard Deviation

A measure of the dispersion or variability of a set of data points around the mean value, used in statistics and finance.

Correlation Coefficient

A statistical measure that calculates the strength and direction of a linear relationship between two variables on a scatterplot.

Covariance

A statistical measure of the directional relationship between the returns of two assets.

Expected Return

The mean of all potential outcomes for an investment, adjusted based on the probability of each scenario occurring.