In Most Firms, Functional Managers Within Each Area Make Independent

question 12

Multiple Choice

.In most firms, functional managers within each area make independent decisions using similar techniques. The objective is to____________________ while ___________________________.

• A) provide high-quality customer service / minimizing the cost of producing the service
• B) provide high-quality customer service / maximizing the net profit
• C) . provide customer service / maximizing gross profit
• D) provide standard customer service / minimizing expenses
• E) maximize profits / minimizing costs of producing the product