Defensive Communication Often Occurs Because the Receiver Is Attempting to

question 11

Multiple Choice

Defensive communication often occurs because the receiver is attempting to

• A) create communication barriers.
• B) confuse the sender.
• C) impress the sender.
• D) protect his or her self-esteem.

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Definitions:

Mainstream Culture

The dominant set of norms, behaviors, and beliefs in a particular society, accepted or practiced by the majority of its members.

Hofstede's Dimensions

A framework for cross-cultural communication, developed by Geert Hofstede, that outlines five (originally four) dimensions of culture.

Cultural Personality

describes the way in which culture shapes an individual's habits, attitudes, and overall personality.

Power Distance

A cultural dimension that reflects the degree to which less powerful members of a society accept and expect that power is distributed unequally.