Effective Communication with People Is Essential for Carrying Out More

question 23

Multiple Choice

Effective communication with people is essential for carrying out more than ______ percent of the work conducted by most professional and managerial staff.

• A) 50.
• B) 20.
• C) 90.
• D) 10.

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Definitions:

Information-Processing Model

A cognitive approach that likens the mind to a computer, where information is inputted, processed, stored, and then outputted as a response.

Sensory Memory

The shortest-term element of memory that allows individuals to retain impressions of sensory information after the original stimuli have ended.

Implicit Memory

A type of long-term memory that is not deliberately recalled or consciously thought about, such as procedural tasks.

Anterograde Amnesia

is a condition characterized by the inability to form new memories following the onset of the amnesia, although memories from before the occurrence remain intact.