A _____ Is a Mental Image of a Possible and Desirable

question 32

Multiple Choice

A _____ is a mental image of a possible and desirable future state of the organization.

• A)culture
• B)mission
• C)net profit
• D)sociotechnical system
• E)vision

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Definitions:

Share Of Customer

A measure of the quantity of purchase dollars each customer spends on the company’s products.

Market Share

The portion of a market controlled by a particular company or product, often expressed as a percentage of total sales in that market.

Mechanical

Pertaining to machines or the laws of physics that govern how machines work and are utilized.

Direct Customer Interaction

The direct communication and engagement between a business and its customers without intermediaries.