The Performance Gap Between the Actual and Desired State of an Organization

question 46

True/False

The performance gap between the actual and desired state of an organization is characterized by ineffective performance of one or more units of an organization.

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Definitions:

Renewal Effect

The psychological phenomenon where previously extinguished responses reappear upon return to the original context.

Extinction

In conditioning, the process by which a conditioned response diminishes and eventually disappears following repeated exposure to the conditioned stimulus without the unconditioned stimulus.

Spontaneous Recovery

Spontaneous recovery refers to the reappearance of a previously extinguished conditioned response after a period of non-exposure to the conditioned stimulus.

Conditioned Responses

Conditioned responses are the behaviors that result from the association between a previously neutral stimulus and a conditioned stimulus through conditioning.