Examlex
Which of the following is included in the definition of OD?
Statistical Techniques
Mathematical methods used to collect, analyze, interpret, and present numerical data.
Total Quality Management
A management philosophy that emphasizes a commitment to customer satisfaction by focusing on continuous improvement of business processes.
Customer Feedback
Opinions, insights, or complaints provided by customers regarding their experience with a company's products or services.
Total Quality Management
A management framework that focuses on continuous improvement in all aspects of an organization's operations, emphasizing customer satisfaction.
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